Privacy Policy
This Privacy Policy explains how QuoteGenex LLC collects, uses, stores, and protects personal information. By using the QuoteGenex website, application, or related services, you agree to the practices described in this Privacy Policy.
If you do not agree with this policy, you must stop using the service.
1. Who We Are
QuoteGenex LLC provides software tools that help businesses build and share quote forms, collect customer information, generate estimates, and manage leads.
Business Name: QuoteGenex LLC
Address: 1846 E. Innovation Park Dr. STE 100, Oro Valley, AZ 85755
Contact Email: info@quotegenex.com
2. Information We Collect
We collect information to provide and improve the QuoteGenex service. The information we collect falls into these categories:
2.1 Information You Provide to Us
This includes:
Name, email address, and password when you create an account
Business information such as company name and industry
Payment details entered through Stripe
Information you enter into your quote forms, including questions, services, pricing, and settings
Messages you send to our support team
Referral information if you join our referral program
2.2 Information Collected Automatically
When you use the service, we automatically collect:
IP address and browser type
Device information
Pages viewed, time on site, and usage patterns
Logs of actions taken within the app
Cookies and similar tracking technologies
2.3 Information You Collect From Your Customers
When your customers use your QuoteGenex forms, we collect the information they submit. This may include:
Names
Email addresses
Phone numbers
Project details
Custom answers or content entered into your forms
You are responsible for the lawful collection and handling of your customer information.
3. How We Use Information
We use the information we collect for the following purposes:
3.1 To Provide and Improve the Service
Authenticate users
Create, manage, and support user accounts
Generate quote forms and estimates
Support AI assisted features
Process payments and manage subscriptions
Provide customer support
Monitor usage and improve performance
3.2 To Send Service Related Communications
Account notices
Password resets
Billing and subscription updates
Referral notifications
Important updates about the platform
3.3 To Maintain Security
Detect and prevent fraud
Enforce Terms of Service
Monitor and protect against unauthorized access
3.4 To Comply With Legal Requirements
Record keeping
Responding to lawful requests and government inquiries
We do not sell personal information.
4. How We Share Information
We do not share your information except in the ways described below.
4.1 Service Providers
We share information with trusted service providers that help operate the platform. These may include:
Bubble (hosting and database)
Stripe (payments and payouts)
Email delivery services
Analytics tools
Cloud infrastructure providers
These providers may access personal information only to perform their services and cannot use it for any other purpose.
4.2 Business Transfers
If QuoteGenex LLC is involved in a merger, acquisition, or sale, user information may be transferred as part of the transaction.
4.3 Legal Requirements
We may disclose information if required by law or if we believe it is necessary to:
Protect our rights
Comply with legal processes
Prevent harm or fraud
4.4 With Your Permission
We may share information for other purposes if you request or consent to it.
5. Cookies and Tracking Technologies
QuoteGenex uses cookies and similar tools to:
Keep you logged in
Remember preferences
Measure usage and performance
Improve the user experience
You may disable cookies in your browser settings, but some features of the service may not work properly.
6. Data Retention
We keep personal information as long as necessary to:
Provide the service
Support your account
Meet legal and accounting obligations
Improve the user experience
When your account is closed, we may retain limited information for compliance, fraud prevention, and record keeping.
You may request deletion of your data at any time by contacting us at info@quotegenex.com.
7. How We Protect Your Information
We use administrative, technical, and physical safeguards to protect your information. This includes encryption, secure hosting, access controls, and monitoring.No method of transmission or storage is fully secure. Although we work to protect your data, we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights such as:
Access to the information we store about you
Correction of inaccurate information
Deletion of personal information
Restriction or objection to data processing
Portability of your data
Withdrawal of consent
To exercise these rights, contact us at info@quotegenex.com.
9. Your Responsibilities for Customer Data
If you use QuoteGenex to collect information from your customers:
You control the customer data
You must comply with applicable privacy and data laws
You must provide your customers with your own privacy policy
You must ensure you have a lawful basis to collect the data you request
QuoteGenex processes your customer data on your behalf.
10. Children’s Privacy
QuoteGenex is not intended for children under 18 and we do not knowingly collect information from children. If we learn that a child under 18 has provided personal data, we will delete it.
11. International Users
The service is operated from the United States. If you access the service from another country, you agree that your information may be transferred to and processed in the United States.
Certain features, including the referral program, may be restricted in specific countries.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be updated. Continued use of the service after changes means you accept the revised policy.
13. Contact Information
If you have questions about this Privacy Policy or want to exercise your data rights, you can reach us at:
QuoteGenex LLC
1846 E. Innovation Park Dr. STE 100
Oro Valley, AZ 85755
Email: info@quotegenex.com
